|do they expect 20% on coffee?|
While it seems that the article has made some people quite angry (perhaps the 5% tippers?), I think it may have made me likely to tip more the next time I'm in Burlington.
*In a humiliating experience, when I was the hostess at a hotel restaurant, one of the things the servers and I had to do was room service. One person would be the main room service person for the evening, but in general, if things got busy in the dining room, I would end up having to do the deliveries.
One week, there was a family from Australia who was staying in the hotel and they ordered room service a few times. One particular server was always delivering to them and was really upset that they hadn't been tipping - so when she printed out their bill for one dinner, she added "15%" on the tip line. I didn't know this...until it got too busy for her to deliver the meals and I had to go up, deliver the meals, and get them to sign the cheques. They gave me this look like "who do you think you are?!" and I was too shocked to say anything other than "have a nice evening."